Here are the best social media contact points that I’ve found for private/direct communications with travel loyalty or customer service at the major Airline, Hotel, and Car Rental agencies.
| Airlines | Social Medial | Limitations |
|---|---|---|
| American Airlines |  | |
| Alaska Airlines |  | Have to call 800-252-7522 or text 82008 to reservations department for ticket changes. |
| Delta | No social media options: * Desktop and Android * Apple iMessage | |
| JetBlue | | |
| Southwest | | |
| AeroPlan (Air Canada) | | It’s Air Canada |
| Hotels | Social Media | Limitations |
|---|---|---|
| Hilton | | |
| Hyatt | | |
| Marriott | | bonvoy.program@marriott.com |
| IHG | |
| Car Rentals | Social Media | Limitations |
|---|---|---|
| Avis | | Takes about 12-24 hours for a response |
| Enterprise | | |
| Hertz | | |
| National | | We are unable to add your Emerald Club member number to an existing third party (OTA) reservation. The branch should be able to add the number at the time of pick up or you can follow up with customer care after the rental has been returned. |