Travel Social Media Contacts (Air, Hotel, Car Rental) – Direct/Private Message

Here are the best social media contact points that I’ve found for private/direct communications with travel loyalty or customer service at the major Airline, Hotel, and Car Rental agencies.

AirlinesSocial MedialLimitations
American Airlines
Alaska Airlines Have to call 800-252-7522 or text 82008 to reservations department for ticket changes.
DeltaNo social media options:
* Desktop and Android
* Apple iMessage
JetBlue
Southwest
AeroPlan (Air Canada) It’s Air Canada

HotelsSocial MediaLimitations
Hilton
Hyatt
Marriott bonvoy.program@marriott.com
IHG

Car RentalsSocial MediaLimitations
Avis Takes about 12-24 hours for a response
Enterprise
Hertz
National We are unable to add your Emerald Club member number to an existing third party (OTA) reservation. The branch should be able to add the number at the time of pick up or you can follow up with customer care after the rental has been returned.

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